Important update: The minibus pick-up time at Dover Asda for our Goodnestone Park trip on Wednesday 30th July has now been changed from 10:00am to 10:30am.

Feedback

We encourage any feedback or suggestions that you may have.

Feedback is regularly used to help us with learning and continuous improvement as a charity so that we can ensure our services are always the best they can be.

If you would like to send us any feedback or suggestions, you can do so by the following ways:

  • By emailing us at [email protected]
  • By calling us on 01303 250090
  • By writing to us at South Kent Mind, 24-26 Dover Road, Folkestone, Kent. CT20 1JQ

Depending on the method used to contact us, we will try to respond to you within 5 working days. Matters which cannot be satisfactorily resolved informally will be moved onto our formal procedure.