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We’re your local mental health charity and here to support anyone with a mental health problem.
Weekly Activities
We offer a number of different activities for local residents to take part in.
Training
We offer a varied and dynamic range of training opportunities for organisations and businesses.
Latest News
Keep up to date with the our latest news and events.
Contact
How to get in touch with South Kent Mind.
Support for me
Weekly Activities
We offer a number of different activities for local residents to take part in.
Book a Wellbeing Check-in
The first step to getting involved in our activities and services.
Adult Services
Counselling
We offer a low-cost counselling service available in-person, over the phone, and via online video calls.
Abercrombie’s Café
Our café is used for activities, events and socialising.
Money Guidance
Is your financial situation having a negative impact on your mental health?
Live Well Services
South Kent Mind are part of the Live Well Kent & Medway service – delivered on behalf of Kent County Council and the NHS.
Training
Mental Health First Aid
Support yourself and others by training as a Mental Health First Aider.
Suicide First Aid
Get the confidence and skills you need for suicide intervention with our training course.
Mental Health Awareness
Ensure your staff have the tools to manage mental health issues in the workplace.
Mental Health Workshops
Gain confidence and skills by attending one of our mental health workshops.
Fundraising & Donations
Fundraise For Us
Help support local people with mental health challenges.
Make a Donation
Your support makes a huge difference to our mental health services.
South Kent Mind
Who We Are
South Kent Mind will guide you along the pathway towards better mental health.
Memberships
Would you like to become a charity member of South Kent Mind?
South Kent Area Map
We cover the Folkestone & Hythe district and Dover district borough areas.
Annual Report
Download our latest annual report for the year 2023-24.
Work With Us
Current Vacancies
Join our team! Find details of our latest vacancies here.
Counselling Placements
Opportunities for students looking to gain their clinical hours.
Privacy & Feedback
Privacy Statement
How we use and protect your personal information.
Service User Code of Conduct
Promoting a friendly, safe and supportive environment for our users.
Equality, Diversity & Inclusivity
We believe in the promotion of equality, diversity and inclusivity.
Feedback
We encourage any comments and suggestions you may have.
At South Kent Mind we want everyone who supports us, or who receives a service from us, to feel confident about how we use and protect any personal information that you share with us.
This privacy notice is intended to explain how we collect and process data in compliance with the General Data Protection Regulation (GDPR) of 2018.
We are committed to protecting your personal data and making sure that we collect only the data that we need, that it is processed in a fair, transparent and lawful manner, that it is kept no longer than necessary and that it is thereafter securely destroyed.
We’ve implemented appropriate physical, technical and organizational measures to protect the personal data we have under our control, both on and offline, from improper access, use, alteration, destruction and loss.
We will never sell or share your personal data with other organisations for marketing purposes. We do not use any form of profiling or automated decision making.
If you are supporting us, for example by making a donation, we will collect data about your identity and any other information you choose to provide us with. The lawful basis on which we collect this data is ‘consent’. We will ask for your consent at the point at which we collect the data from you. The information will be used to process your engagement with us, for example processing a donation or Gift Aid. In relation to Gift Aid, the information you give to us will be shared with HMRC.
We may also want to contact you with information about our work, such as events and training or other ways you can support us. However, we will only contact you in this manner if we have your explicit consent to do so. We will always let you know how you can stop receiving communications from us, for example with an ‘unsubscribe’ link in an email newsletter.
If you attend an event or take part in promotional activities, we may ask to take your photograph or film you. We will need your consent in order to take and use these images fairly and lawfully.
If you share your personal experience or the experiences of a friend or relative, we may also collect this data. This kind of sensitive information is called ‘special category’ data, and we will treat it with extra care and confidentiality as discussed in the next section.
If we are providing you with a mental health service, the lawful basis on which we collect personal data is ‘legitimate interest’. The legitimate interest we have identified is the pursuit of our mission as a mental health charity – ‘to work with and on behalf of people with mental health problems, ensuring their fair and equal treatment, and to promote better mental health for all.’ To provide an effective and safe service we need to process information about your mental health. This is ‘special category’ data, and we will treat it with extra care and confidentiality. The lawful basis under which we process special category data is that we are providing health and/or social care services, and we process this data only so far as is necessary for the provision of these services.
If we have an agreement or contract with you to provide a specific service, for example, a training programme or counselling, the lawful basis on which we collect and process data is ‘contract’. This means that we are processing data in order to fulfil – or respond to your request to determine if we are able to fulfil – our obligations to you under the agreement.
We will only use personal and special category data to provide and evaluate the services we provide. We will not pass on the data we have about you to anyone else without your express permission except in exceptional circumstances, the lawful basis of which is ‘vital interests’. Examples of these circumstances might include information that suggests you might be a danger to yourself or someone else, or information about a child at risk of harm or neglect.
You have the right to request access to a copy of the personal data that we hold about you, along with information on what personal data we use, why we use it, who we share it with, and how long we keep it for.
If you have given us your consent to use personal data (for example, for marketing), you can withdraw your consent at any time.
You can ask us to change or complete any inaccurate or incomplete personal data held about you.
You can ask us to delete your personal data where it is no longer necessary for us to use it if you have withdrawn consent, or where we have no lawful basis for keeping it.
You can ask us to provide you or a third party with some of the personal data that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.
You can ask us to restrict the personal data we use about you where you have asked for it to be erased or where you have objected to our use of it.
Note that some of these rights only apply in certain circumstances and we may not be able to fulfil every request.
If you wish to exercise any of these rights, or if you want to discuss with us any aspect of our privacy practices or make a complaint, please contact our Data Controller as shown below. Should you be unable to resolve a matter with us you can make a complaint to the Information Commissioner’s Office at https://ico.org.uk/
Data Controller
South Kent Mind
24-26 Dover Road
Folkestone CT20 1JQ
01303 250090
We are registered with the Information Commissioner’s Office under reference Z8335814.
Copyright 2024 © South Kent Mind Ltd
Registered Charity no. 1089472
Company no. 04276323
Website design by Lewis Jenkins